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Company Faq

A frequently asked questions (FAQ)

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Enzymes

As part of the digestion process, the body produces enzymes which help to break down different parts of the food – fats, proteins and carbohydrates. Pancreatic Enzymes are produced in the pancreas. When they are not made in sufficient quantities they can be topped up with enzyme supplements.

There is no exact dose and depending on the breed of dog and what kind of food they eat, they amount of enzymes needed will change. We suggest starting with the lowest recommended amount and slowly increasing until you see the desired results.

There is no difference with the functionality. The capsules can be easier to administer and you have a fixed amount of powder in each capsule but if you need to use a lot of enzyme supplement the powder can be more cost effective.

They are simply added to your pet’s food before they eat.

The enzymes act immediately on the food so, when the dosage is correct, you will see an immediate improvement.

The enzyme supplements break down protein, fat and carbohydrates and can’t distinguish between the proteins in your pet’s mouth or those in the food. If the enzyme supplements are in prolonged contact with your pet’s mouth they can produce sores. Ensure your pet always has water available to remove any excess powder.

Vitamin B12

Vitamin B12, or cobalamin, is involved in a lot of processes in the body including making red blood cells, metabolism and digestion. The body doesn’t make Vitamin B12 so it has to come from food or supplements. If you pet has digestion problems it can be difficult to get sufficient quantities from food so a supplement is needed.

In the presence of Intrinsic Factor, Vitamin B12 can be absorbed through the intestine. This removes the need for the Vitamin B12 to be administered through injections.

Vitamin B12 deficiency can lead to lethargy, problems with digestion and weight loss

Chemeyes-K

Chemeyes-K Potassium Gluconate helps to support the health of the kidneys in sogs and cats.

Each capsule contains 468mg / 2mEq of potassium gluconate and the amount that is needed is based on the weight of your pet.

Chembiotics

Chembiotics is a probiotic based health supplement for dogs which contains probiotics, prebiotics and postbiotics, offering research-proven multiple health and digestive benefits.
The canine approved Probiotic offers 1.125 Billion CFU per 7g serving.
Montmorillonite which is 20 times more absorbent than kaolin and maintains a healthy stool consistency for optimal intestinal health.

Helps remove toxins and bacteria
Helps reduce wind
Firmer stools
Reduces odour from stools
Supports healthy digestion
Boosts beneficial bacteria and reduces bad bacteria
Ingredients are scientifically proven to support digestive health
Ideal for dogs with sensitive digestion
Fast-acting
Improves overall health and vitality
Shiny coat
Aids immunity
Protects against oxidative stress  – joints
Improved activity levels
Helps to regulate blood glucose levels in diabetic dogs
Helps to moderate complications related to diabetes in dogs

The dosage is based on the weight of your dog

Joint-Able

Joint-Able has a comprehensive list of functional ingredients including glucosamine, chondroitin, MSM, Green Lipped Mussel, Curcumin, Bromelain and Vitamin C

The amount you need to use is based on the weight of your dog

Joint-Agen

A next-generation canine joint supplement containing Hydrolysed Collagen, for optimum joint health. Joint-Agen contains Hydrolysed Collagen and has a different method of action to most other joint supplements.

  • Hydrolysed Collagen enters the bloodstream and significantly accumulates in the cartilage and other connective tissues
  • Hyaluronic Acid is an essential component of cartilage and synovial fluid
  • Vitamin C contributes to normal collagen formation for the normal function of cartilage
  • No added fillers or bulkers
The amount you need to use is based on the weight of your dog

Shipping

All orders are sent using Royal Mail First Class Recorded service. This is advertised as a ‘Next Day’ service but this is not guaranteed and we can’t take any responsibility for orders which are delayed in the postal system. The same service is also used for International orders but there is no advertised time for delivery due to the possible customs checks that may happen.

Returns

We understand that circumstances can change and you may not need your product any longer. We are happy to accept any product back as long as it is unopened and unused with the security seals or product tags still in place.

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